1. Return Eligibility
- Returns or exchanges are accepted within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with original packaging.
2. Non-Returnable Items
The following items are not eligible for return or refund:
The following items are not eligible for return or refund:
- Customized or personalized products
- Items damaged due to misuse or improper handling
- Products purchased during clearance or sale (unless defective)
3. Return Process
To initiate a return or exchange, please follow these steps:
To initiate a return or exchange, please follow these steps:
- To initiate a return, contact us with your order details.
- Once approved, ship the product back to us as instructed.
- Return shipping costs may be borne by the customer unless the item is defective.
4. Refunds
- Refunds are processed after inspection of the returned item.
- Approved refunds will be issued to the original payment method.
- Processing time may take 5–10 business days depending on your bank.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for quick resolution.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for quick resolution.